Delivery terms

Terms of delivery: General conditions according to NL17, with changes and additions according to below.

Shipping terms: (updated 231130)
Standard delivery from our warehouse is according to Incoterms 2020 DDP. Express delivery is possible up to 30kg for a cost of 80 EURO. Any return shipping is paid by the customer to our warehouse in Örebro.

C-product (make to order): Orders for items that are categorized as c-products at the time of ordering cannot be cancelled after the order has been received by Mitsubishi Electric.

Small order addition: (updated 231130)
An additional fee of 30 EURO for orders under 150 EURO for manually handled orders. Orders placed in our e-shop are not affected by this small order fee.

Contact us if you have any questions on sales-fa@se.mee.com

Prerequisites for returns

• The material must be new and in unopened packaging. 
• Packages must be undamaged and with the original label. 
• The packaging of the product is not transport packaging. Use additional packaging. 
• Only products that are classified as A or B products, at the time of ordering, are possible to return. 

General Conditions

• Return fee is 100 EUR per order + 20% of the value of the item. 
• Returns may not be made later than 3 weeks after delivery. 
• Returns must be made to our warehouse in Örebro 
• Return shipping is paid by the customer to our warehouse in Örebro. 
• The RMA number and return address will be obtained after approved return request and must be attached upon return. 

The return request is made to sales-fa@se.mee.com 
We reserve the right to refuse returns.

Exception for returns

• Consumables, such as batteries, air filters, greases, etc. 
• Softwares.